Effective Date: May 08, 2024
Who We Are This Privacy Policy describes how TROVELOOM collects, uses, and discloses your personal information when you visit our website at TROVELOOM or make a purchase.
Information We Collect We collect several different kinds of information for various purposes to improve your experience on our Site and to provide you with our services.
- Information You Provide Directly: When you visit our Site or make a purchase, you may provide us with certain personal information, such as your name, billing address, shipping address, email address, phone number, and payment information.
- Information Collected Automatically: We automatically collect certain information about your device when you visit the Site. This information includes your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Use of Your Information We use the information we collect to:
- Process your orders and fulfill your requests.
- Communicate with you about your order, including sending order confirmations, invoices, and updates.
- Screen our orders for potential risk or fraud.
- Improve and personalize your browsing experience on the Site.
- Administer and improve our Site and services.
- Deliver targeted advertising and marketing communications (with your consent).
- Comply with legal and regulatory requirements.
How Users Can Delete Their Data or Account At TROVELOOM, we understand the importance of data privacy and respect our users’ rights to control their personal information. If you wish to delete your account along with associated data from our platform, you can follow the simple process outlined below:
- Log in to Your Account: Navigate to the “My Account” section on our website and log in using your credentials (email address and password).
- Access Account Deletion: Within the “My Account” section, locate the option for “Delete My Account.” This option is designed to facilitate the deletion process.
- Confirmation: To ensure the security of your account, you will be prompted to enter your password to confirm the deletion request.
- Confirm Deletion: Once you’ve entered your password, click on the “Confirm Deletion” button to proceed. Please note that this action is irreversible and will result in the permanent removal of your account and associated data from our system.
- Data Deletion: Upon confirming the deletion request, your account and all related data will be immediately and permanently deleted from our database. This includes any personal information, order history, preferences, and any other data associated with your account.
Important Note: Please be aware that once your account is deleted, it cannot be recovered, and any ongoing subscriptions or services associated with your account will be terminated.
If you have any concerns or encounter any difficulties while attempting to delete your account, please don’t hesitate to contact our customer support team at support@troveloom.com or contact us on WhatsApp at +92 308 3444127 for assistance.
Cookies We use cookies to track your activity on the Site and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Data Retention We will retain your personal information for as long as necessary to fulfill the purposes we outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Contact Us If you have any questions about this Privacy Policy, please contact us at: support@troveloom.com
