Last Updated: 27 oct 2024
Welcome to Troveloom!
This Privacy Policy outlines how Troveloom (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website (the “Service”) and details the options available to you regarding your data.
1. Information We Collect
We gather various types of information for multiple purposes to enhance and personalise your experience.
Personal Data:
While using our Service, you may be asked to provide certain personally identifiable information, such as:
Email address
First and last name
Telephone number (optional)
Billing address and shipping address (if different)
Payment information (handled securely; we do not store credit card details)
Usage Data:
We may also collect data that your browser automatically sends when you visit our Service. This “Usage Data” may include information such as your computer’s IP address, browser type and version, pages you visit, the date and time of your visit, time spent on pages, unique device identifiers, and other diagnostic data.
Tracking Technologies and Cookies:
We use cookies and similar technologies to monitor activity on our Service. Cookies are small data files that may include an anonymous unique identifier, sent to your browser and stored on your device. You can set your browser to refuse cookies or alert you when one is sent. Please note, refusing cookies may impact the usability of some parts of our Service.
2. Use of Your Data
Troveloom uses collected data for various purposes, including:
To provide and maintain our Service, including processing orders.
To manage your account, including saving login information or delivery preferences.
To analyse and improve our Service through usage insights.
To personalise your experience, including recommending products of interest.
To send promotional emails or marketing communications (only with your consent).
To respond to queries and requests promptly.
For business operations, such as data analysis, fraud prevention, and developing new offerings.
3. Sharing Your Data
We may share your information with third-party providers to facilitate our operations, including:
Payment processors for secure transactions.
Delivery partners for order fulfilment.
Marketing providers for targeted advertising and promotion.
Data analytics providers to assess usage trends and optimise our Service.
These providers are bound by contractual obligations to maintain the confidentiality and security of your data. We may also disclose information when required by law or to protect Troveloom’s rights, security, or to investigate fraud.
4. Data Retention
Troveloom will retain your data for only as long as necessary to fulfil the purposes outlined in this Privacy Policy. We may retain and use your data to comply with legal obligations, resolve disputes, and enforce agreements.
5. Transfer of Your Data
Your information, including Personal Data, may be transferred to computers located outside of your region or country, where data protection laws may differ. By using our Service, you consent to such transfers.
6. Your Rights
If you are a resident of the European Economic Area (EEA), you have specific rights regarding your data, including the rights to:
Access, correct, or delete your personal data
Object to the processing of your data
Restrict processing activities
Request the transfer of your data to another provider
To exercise these rights, please contact us through the details provided below.
7. Security of Your Data
We take data security seriously and employ commercially accepted measures to protect your information. However, no method of transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our Service is not intended for those under 18. We do not knowingly collect information from children under 18. If you are a parent or guardian and believe your child has provided us with personal data, please contact us to have this data removed.
9. Links to Other Websites
Our Service may contain links to third-party websites not operated by us. We encourage you to review the privacy policies of any third-party sites you visit. We are not responsible for the content, privacy policies, or practices of these external websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, with an updated “Last Updated” date. We may also notify you via email or a prominent notice on our Service. We recommend reviewing this policy periodically for updates.
