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    IMPORTANT

    If your order is damaged or defective, you must attach images or a video as proof. We do not offer exchanges. To get a new item, first return your order and then place a new one.
    The refund will be processed within 7–10 business days to the original payment method used for the purchase.
    Exact estimated time for refund is maximum 10 days.

    If you have not received your refund within 15 business days after your return request has been approved, please contact us. For more details, read our Return & Refund Policy .

    Order Cancellation Request

    If you need to cancel your order due to any mistakes or changes, you can request cancellation within 24 hours of placing the order, regardless of its status.

    Here’s how you can cancel your order:

    1. Go to the Track Order page.
    2. Enter your billing email address and order ID.
    3. Locate the ‘Request Cancellation’ button below your order details.

    Please note:

    • The ‘Request Cancellation’ button will only be available within 24 hours of placing the order.

    If you have any questions or need further assistance, feel free to contact our support team.